1. If you wish to cancel your order:
- you can notify us by email to before we have dispatched the goods to you;or
� - where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
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2.�You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3.�Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4.�The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -
- in the event that the product has been used.
� - in the event that the product is a download media and has been downloaded.
� - to any products that we have made or customised specifically for you
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The provisions of this clause 4 do not affect your statutory rights.
The provisions of this�"shipping and returns"�information does not affect your statutory rights